All jokes aside about the slowness and bottlenecks that some people experience when trying to interact with government agencies, it’s not a good situation when local business owners, homeowners, and other members of the community find themselves frustrated by having to deal with antiquated systems at the local, state or federal level.
There’s no need to make people jump through multiple hoops just to pay a fee, arrange for inspections, or otherwise engage with public servants and their bureaucracies.
It makes sense for government agencies to use the same technology and software solutions that businesses use to support customers, vendors, and other interested parties. After all, the applications that enterprise organizations provide to streamline processes for their customers can work for your “customers” too – the citizens in your community.
With that in mind, here are some ideas and tips to help with integrating government IT solutions that you can start implementing today. If any questions arise, feel free to connect with the government IT system experts at Velosimo at your earliest convenience.
As you gear up for launching a new IT solution to integrate with your agency, it’s useful to focus on the benefits that come with such a deployment. The main advantages include:
Data is no longer locked in individual silos. Opening up your data with cloud platform access ensures that any authorized person with a legitimate need to access data or update a document can do so more easily. Having to call a department to access a walled-off computer drive that’s not connected to the rest of the government is a waste of time and resources.
Insight Into Integrations Developed Specifically for Government IT Solutions
Many pieces of government paperwork will require authorization as well as verification that the person involved is who he or she says she is. For this reason, one of the primary services that government agencies will want to set up and make available as soon as possible to the people they serve is electronic signatures. It will vastly speed up the time used in all kinds of official documents, such as new permits.
With systems developed and customized with government agency work in mind, it’s easier to streamline many processes. For example, Chula Vista, California, signed up for the Velosimo Connect platform with six no-code connectors, a government-specific integration that connects cloud platforms, Software as a Service application (SaaS), and the systems maintained at the government agency’s site.
This one example from many government IT solutions shows that agencies can be just as nimble with their computational infrastructure as large, successful enterprise organizations.
In partnership with Velosimo and Accela, Chula Vista was able to better manage regulations and could more readily share and exchange timely information. They can achieve greater interoperability between financial systems, Electronic Document reviews, and Electronic Document Management Systems. It’s all done with a decreased load on the government IT staff.
Assuming you have buy-in from your department as well as budget approval to arrange for deploying new software and arranging for consultants, use the following tips to get started with government IT solutions integration:
It’s not a trivial matter to integrate government IT solutions into your current functions, especially if your team lacks experience with cloud-based systems for providing citizen services.
But when you prepare by reviewing currently available government-approved software list descriptions and arranging for information technology experts to guide you forward, you’ll be in a much better position to serve members of your community.
For more information about sorting out IT solutions to connect government agencies with constituents, get in touch with the experts at Velosimo today.